Legal
Legal Notice
The terms that govern the use of this website, who operates it, and how to raise a complaint. The terms that govern the cleaning work itself are on our Terms of Service page.
Last updated:
Business information
This website is operated by the business identified below. If you need to reach us about anything on this page, use the contact details here.
- Business name: Titan Shine Cleaning Co.
- Location: Carmel, IN
- Phone: (317) 606-3810
- Email: info@titanshinecleaning.com
- Service area: Indianapolis and surrounding communities in Indiana
We are a service business. We do not operate a retail storefront, and visits are by appointment only.
Acceptance of these terms
By accessing this website you agree to the terms set out on this page. If you do not agree with them, please do not use the site.
Using this website does not create a service agreement between you and us. A service agreement begins only when we send you a written quote and you accept it. The terms that govern the cleaning work itself are on our Terms of Service page.
We may update this page. The date at the top shows when it was last changed, and continued use of the site after a change means you accept the updated version.
Acceptable use
You agree to use this website lawfully and in a way that does not restrict anyone else's use of it. Specifically, you agree not to:
- Copy, reproduce, or redistribute any part of this site for commercial purposes without our written permission
- Attempt to gain unauthorized access to any part of the site, its servers, or any connected system
- Introduce malicious code, or take any action that places an unreasonable load on our infrastructure
- Use automated systems to extract data from the site without permission
- Submit false information through our forms, or submit another person's details without their consent
You should also be aware that no system connected to the internet is completely secure. While we take reasonable measures to protect this site, we cannot guarantee that it will be free of interruptions or of code that could affect your device.
Personal information
When you request a quote, send a message, or apply for a job, we collect the information you enter in those forms. What we collect, why we collect it, how long we keep it, and how to ask us to delete it are all set out in full on our Privacy Policy page.
In short: we use your information only to respond to you and to carry out the work you asked about. We do not sell personal information to anyone, and we do not share it for advertising purposes.
If you have a question about the information we hold about you, contact us and we will answer it.
Data security
Information you send through this site travels over an encrypted connection (HTTPS). Requests are stored so that they are not lost if an email fails to deliver, and access to that stored information is restricted to the business owner and protected by a password.
We collect only what we need in order to quote and carry out the work. We do not ask for, and you should never send us, payment card numbers, Social Security numbers, or bank credentials through this website or by email.
Complaints
If something went wrong, tell us directly and we will deal with it. Send an email to the address above, or call, and include:
- Your name and the address where the service took place
- The date of the visit
- What happened, and what you would like us to do about it
We aim to respond within two business days. If a cleaning was not done to the standard described in your quote, tell us within 24 hours of the visit and we will return and correct it at no additional cost.
If we cannot resolve a complaint between us, you may contact the Consumer Protection Division of the Indiana Attorney General's Office.
Intellectual property
The content of this website — including its text, photographs, video, graphics, layout, and the "Titan Shine" name and logo — is owned by Titan Shine Cleaning Co. or used with permission, and is protected by United States copyright and trademark law.
You may view and print pages from this site for your own personal use. You may not reproduce, distribute, modify, or publish any part of it for commercial purposes without our written permission.
If you believe material on this site infringes a copyright you hold, send us a notice at the email address above that includes: your contact details; identification of the work you say has been infringed; the location of the material on this site; a statement that you believe in good faith that the use is not authorized; and a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act for the copyright owner.
Links to other websites
This site may link to websites operated by other people or organizations. Those links are provided for convenience only.
We do not control those sites, we are not responsible for their content, and a link does not mean we endorse them or have any business relationship with them. When you follow a link away from this site, the privacy policy and terms of that other site apply — not ours. We recommend you read them.
If you want to link to this website from your own, you may link to the home page without asking. Anything beyond that — framing our pages, or presenting our content as your own — requires our written permission.
Reviews and anything you submit
Where this site allows you to submit a review or a message, what you write must be your own honest experience and must relate to work we actually performed for you.
We do not remove reviews because they are negative. Under the Federal Trade Commission's rule on consumer reviews (16 CFR Part 465), suppressing unfavorable reviews while displaying favorable ones is prohibited, and we do not do it.
We may decline to publish a submission that is defamatory, contains personal attacks, includes another person's private information, is obviously false, is unrelated to our services, or is promotional spam. Removing that kind of content is not the same as filtering criticism, and we do not use it as a pretext for doing so.
Disclaimer and limitation of liability
This website is provided on an "as is" basis. We work to keep the information on it accurate and current, but we do not warrant that it is complete, error-free, or continuously available.
Prices, service descriptions, and availability shown on this site are indicative. The binding description of the work and its price is the written quote we send you.
To the fullest extent permitted by Indiana law, we are not liable for indirect or consequential damages arising from your use of this website, including lost data, lost profits, or business interruption. Nothing on this page limits our responsibility for the cleaning work itself, which is covered by our Terms of Service.
Governing law
These terms are governed by the laws of the State of Indiana, without regard to its conflict-of-law rules.
Any dispute arising from this website or from services we provide will be brought in the state or federal courts located in Marion or Hamilton County, Indiana, and both parties consent to the jurisdiction of those courts.
If any part of this page is found to be unenforceable, the rest remains in effect.
Contact
If you have a question about this notice, or about anything on this website, get in touch:
- Email: info@titanshinecleaning.com
- Phone: (317) 606-3810
- Titan Shine Cleaning Co. — Carmel, IN